Skip Ribbon Commands
Skip to main content
HomePrivacy Policy

Privacy Policy


The IM Hub, with the exception of any registration, contact or subscription services and discussion facilities does not capture or store personal information, but merely logs the user's IP address (the Internet address of your computer) to give us an idea of which part of our website is visited and how long is spent there.

If you register to receive updates, your information will be held on a secure server and the data will not be shared with any organisations outside government. It will be used only to provide you with email updates on the topics you have requested. If you contact us with an enquiry your data will only be used to manage your enquiry and will be deleted subsequently.

This privacy statement only covers the IM Hub and subsequent sub-sites of that domain, and those other sites specifically referred to in this statement. Other websites linked to or from the IM Hub are not covered by this privacy statement.


When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task.
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested.
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.

You can manage these small files yourself and learn more about them through "Internet browser cookies - what they are and how to manage them"

Our use of cookies

Cookies for improving service:

Name Created Used For Expires
FedAuth On Login Authentication (SP) Session
ASP.Net_SessionId On Access Session Management Session
<Username> When routed to a Provider Site Optimising user routing 1 Hour
WT_FPC 1st hit on website when cookie doesn’t exist first party cookie that holds the visitor id 10 years after last hit on website
Acookie 1st hit on website when cookie doesn’t exist first party cookie for the SDC web server that is used when assigning the same visitor id (WT_FPC) for multiple domains 10 years after last hit on website
DCFTUserProfile DCFT Code Used to keep encrypted profile information between web applciations. Session based